Location
Ilford
Posted
June 10, 2026
Commute
Local Area
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Job Description
Job Description
3-month contract position with a local authority
Responsibilities
3-month contract position with a local authority
Summary
- This is a 3-month contract position with a local authority, serving as the first point of contact for all facilities-related queries. The role is crucial for ensuring the efficient coordination, tracking, and resolution of maintenance and service requests across the Council’s estate. It supports the delivery of high-quality Facilities Management services by maintaining accurate records, coordinating contractors, and delivering excellent customer service in a fast-paced environment.
Responsibilities
- Serve as the initial contact for clients, contractors, and stakeholders regarding facilities requests.
- Log, track, and manage all service requests (emergency and non-emergency) using the CAFM (Civica) system.
- Assess and prioritise incoming queries, det...