Contribute to Home Depot’s online success as an Online Experience Analyst on an 18-month contract in Toronto. This role focuses on enhancing customer interactions and leveraging data for impactful solutions.
As part of the team, you’ll use your research skills to drive improvements in the digital shopping experience. You’ll collaborate with stakeholders to prioritize initiatives and measure the effectiveness of changes made to category experiences. Ideal candidates are curious and thrive in a collaborative setting.
Key Responsibilities:
• Research to enhance overall customer experience
• Align with stakeholders on category-focused goals
• Collaborate for continuous shopping experience improvements
• Measure and communicate performance results
• Analyze product trends and optimize discoverability
Requirements:
• At least 2 years in a related experience
• Excellent communication and analytic skills
• Proficient in Adobe Analytics and similar tools
• St...