Become a Customer Service Representative at Hoskin Scientific, dedicated to providing superior service in our service department. This full-time role emphasizes effective communication and strong customer support.
In this position, you will collaborate closely with the Service Manager and technicians, ensuring that customer documentation is accurate and service-related communications are handled effectively. Your focus will lie in fostering positive relationships with clients through proactive engagement and support.
Key Responsibilities:
• Manage inbound communications with a professional demeanor
• Develop return authorizations and open service quotes
• Process service transactions and billing promptly
• Ensure timely parts transactions and repair coordination
• Support peak period activities to enhance service efficiency
Requirements:
• Relevant education in Business Administration preferred
• Demonstrated problem-solving capabilities
• Excellent Eng...