**What You'll Do**:You, as their Local Host, have the responsibility to make our guests' stay absolutely perfect and 100% worry-free.The Maya Luxe community wishes to provide unforgettable experiences that touch the soul and enhance the senses of our guests.The role is to be able to intuitively know what our guests should need and be able to deliver on any requests, big or small, to ensure the guests feel that all of their holiday needs are being fulfilled.
**Key Responsibilities will include but not be limited to**:- Review the guests' itineraries in advance of arrival, study the guests' profile and be ready to service their needs once on-site;- Be well versed in our Maya Luxe Experiences and the Riviera Maya region to be able to respond knowledgeably to guest questions related to their trip;- Arrive at the property with enough time before the guests' intended arrival time to do a thorough inspection of the home and ensure the villa has been staged for the arrival;- Brief the i...