Elevate guest experiences as the Guest Services Manager at Hotel Equities in Stoneridge Mountain Resort, Canmore, AB. Oversee guest satisfaction, manage staff, and ensure seamless service delivery.

Hotel Equities seeks a skilled Guest Services Manager with at least two years of hotel operations experience. Your role involves shaping the guest experience from pre-arrival to departure, managing reservations, and training service staff. Collaborate closely with the Operations Manager and Assistant General Manager to ensure an exceptional stay for all guests.

Key Responsibilities: • Manage room assignments and monitor guest reservations • Lead daily briefings and update management on operations • Supervise and motivate front desk and service staff • Address guest challenges and provide tailored solutions • Compile reports on guest feedback and service quality

Requirements: • Minimum two years in hotel operations and management • Strong customer service and hospit...