A Housekeeping Office Coordinator is responsible for managing the housekeeping office to deliver an excellent Guest and Member experience while receiving all incoming calls and managing guest requests.
**What will I be doing?**
As a Housekeeping Office Coordinator, you are responsible for managing the housekeeping office to deliver an excellent Guest and Member experience. A Housekeeping Office Coordinator will also be required to receive all incoming calls and manage guest requests. Specifically, you will be responsible for performing the following tasks to the highest standards:
+ Manage the Housekeeping office
+ Receive all incoming calls and respond accordingly
+ Allocate room and task lists to team members
+ Ensure keys are issued in line with security procedures
+ Log and store all lost property after each shift; send lost property to guests in line with procedures
+ Manage guest requests and enquiries immediately
+ Ensure all relevant guest information...