Ford Central and Eastern European Sales LLC is looking for a **HR Associate, HR Shared Service** to join us in our People First Team in our **Budapest XIII. Váci Greens** office.

Our Associate, HR Shared Service guides employees through their lifecycle at Ford by advising them in any HR matters and completing administrative tasks in the internal systems. Their goal is to ensure an excellent customer experience, which includes phone and chat support, transactional processes based on our operational documentation and service promise in order to provide end-to-end customer care.

• Supporting employees and dependents, managers, HR management, government agencies and applicants.
• Accurately completing transactions, understanding the customer’s questions and issues, advising them in a professional way and handling their queries in a timely manner utilizing HR Contact Center procedures, policy manuals, knowledge management system and other reference materials