Human Resources Generalist – GBS

Location: Mexico City, Mexico.

We are seeking a dynamic and business‑savvy Human Resources Generalist to join our Global Business Services (GBS) team.

Main Purpose of the Role

Employee Relations

• Handle employee relations cases, including investigations, conflict resolution, and performance issues.
• Coach managers on handling sensitive situations.
• Ensure compliance with labor laws and company policies.
• Advises on employee relations matters, ensuring compliance with local labor laws and company policies.
• Lead GBS MX employee onboarding and Buddy programs, continuously improving processes for a seamless employee experience.
• Serve as a primary HR contact for employees, resolving inquiries and issues with professionalism and empathy.

Recruitment & Talent Acquisition

• Oversee end‑to‑end hiring process for GBS employees.