Role Overview

The HR Operations Manager is responsible for leading the day-to-day delivery of HR shared services within the Poland service centre, ensuring high-quality, efficient, and compliant HR operational support across the organisation for regions including UK, EMEA, Bermuda, and Canada.

This role has primary accountability for managing the HR Operations team and optimising HR processes across the employee lifecycle. In addition, the role provides local oversight and coordination for the Workday team, fostering strong collaboration between HR Operations and Workday to drive process efficiency, data integrity, and service excellence.

The position plays a critical role in ensuring regulatory compliance across key areas including SMCR, IR35, Immigration, and GDPR.

Key Responsibilities

1. HR Operations Leadership & Service Delivery