Join The Master Group as an HVAC Technical Support Advisor in Vaughan, Ontario, and deliver top-notch after-sales service and training for HVAC-R systems. Your troubleshooting skills will be essential for assisting customers and resolving technical issues.
This role requires a technical diploma in HVAC-R or a related field and is pivotal in supporting customer interactions. You will manage labor and material claims while serving as a technical resource for staff. Communication and collaboration with customers, suppliers, and internal teams will be key components of your success.
Key Responsibilities:
• Troubleshoot HVAC-R equipment issues for customers
• Manage claims and support contractors effectively
• Prepare and deliver technical training sessions
• Collaborate with suppliers to solve technical problems
• Represent The Master Group professionally in all interactions
Requirements:
• College diploma in HVAC-R or related field
• Proficient in mechanical ...