Take on a strategic role at Brex as an Enterprise Implementation Consultant, based in Vancouver. Emphasizing a hybrid work model, you will drive financial transformation for enterprise-level clients through expert onboarding practices.
Your expertise will empower customers to adopt the Brex platform effectively, transforming their financial workflows. Key duties will involve managing comprehensive implementations, forging strong client partnerships, and providing ongoing support to ensure satisfaction and success.
Key Responsibilities:
• Manage global enterprise client launches from scoping to execution
• Collaborate with clients to define their specific business needs
• Create strategic customer success and adoption plans
• Build relationships across various organizational levels
• Work closely with cross-functional teams to enhance client experiences
Requirements:
• Minimum 4 years in customer-oriented SaaS or consultancy roles
• 3+ years relevant experi...