Join Dexian as a Payment Processing Specialist in Markham, ON, where you'll manage billing and onboarding in a hybrid work environment. Bring your multitasking skills and AML compliance understanding to enhance the customer experience.
This 12-month contract position requires precision in onboarding WBB applications to mainframe systems and timely email responses to business partners. Your role will focus on ensuring accurate billing processes while maintaining a positive customer interaction, contributing to the overall improvement of client satisfaction.
Key Responsibilities:
• Onboard WBB applications accurately to billing systems
• Respond swiftly to inquiries from business partners
• Input negotiated fees properly for monthly billing
• Improve customer experience at each interaction
• Maintain and process ADHOC billing spreadsheets
Requirements:
• Strong multitasking abilities in fast-paced settings
• Understanding of AML Compliance concepts
• Prof...