Become a Small Fleet Analyst with Teleperformance in Toronto, a hybrid role focusing on fleet collection accounts. Collaborate with teams to ensure timely payments and compliance with regulations.
In this position, you’ll efficiently manage assigned fleet collection queues while providing assistance to customers through payment extensions or restructures. Your responsibility includes analyzing risk associated with workout requests and working alongside collections teams to minimize delinquency. You will also ensure compliance with SAC & Credit Rules and lead continuous improvement initiatives for fleet reporting and collections processes.
Key Responsibilities:
• Manage and collect timely payments from fleet accounts
• Analyze workout requests and recommend actions to improve collections
• Monitor compliance with SAC & Credit Rule requirements
• Drive metric improvements and share best practices in collections
• Assist Arrears Management with specialty owner-operato...