Job Description

Position: IAM Support Analyst – Ping Identity (OneUID Platform)
�� Location: Fully remote, within Canada, working EST hours
�� Type: 6 months contract with possible extension
Hourly Rate: $45/h T4 maxAbout the Role:
Our client is seeking a detail-oriented IAM Support Analyst with expertise in Ping Identity (OneUID) to join their Identity & Access Management (IAM) operations team. You’ll monitor and manage a high-volume enterprise SSO platform, provide technical support, drive issue resolution, and assist with onboarding and configuration updates.Key Responsibilities:�� Platform Operations & Support

Monitor and ensure health and performance of the OneUID SSO platform

Troubleshoot LDAP gateway and network issues, escalating to Ping Identity Support when necessary

Support PingID MFA, SSL renewals, and rollouts (e.g., Passwordless Authentication)