Intelcom | Dragonfly

With more than 100 sorting stations and operations across three continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge technology.

Your Role: At the Heart of the Chain

Role Summary

Reporting to the Manager, Partnership Development, the IDC Liaison is responsible for strategically managing and developing the relationship between Intelcom and its Independent Delivery Contractors (IDC), in order to empower them to be as productive, compliant, and profitable as possible. Acting as a trusted advisor and business partner, this role ensures alignment between Intelcom’s strategic objectives and IDC performance, leveraging KPIs and operational insights. The IDC Liaison plays a dual role of mediator and strategist, driving business value, fostering strong engagement, and ensuring co...