Responsibilities

• Prepare, review and process appropriate documents (e.g., customer classifications, commercial invoices, etc.) ensuring files contain all necessary copies, are accurate, and in the proper sequence.
• Process customs entries and check customs release details to ensure any discrepancies are handled promptly and accurately.
• Receive and track customer bookings/shipments, update clients on shipment status or delays, dispatch for delivery, collect proof of delivery (POD), cost and invoice all files.
• Comply with all company business process guidelines.
• Bill or invoice each file to the respective customers, paying close attention to payment terms for the responsible party.
• Resolve and reconcile incorrect payables by working with vendors and overseas offices.
• Assist sales, department managers, and colleagues in compiling quotes.
• Provide accurate job‑costing forecast, ensuring all payables, receivabl...