💻 Customer Incident Manager - SaaS

📍 This role is based in Paris

🌍 AI-driven International team | 🏡 Hybrid working | 🧠 Learning & career growth

Build what's next with us

efficy Group is the European home for Tribe, Apsis, and efficy CRM. For years, our brands have earned trust across European markets by building systems that are sovereign, compliant, and now AI-native. Today, we're bringing that story together under one roof, as your European partner for AI-powered CRM.

We help organisations navigate the agentic era of customer intelligence, automating smarter decisions, building stronger relationships, and growing sustainably over time. Over 300,000 users across 63 countries rely on us to grow smarter, move faster, and build lasting business relationships.

Job Overview

We're looking for a technically sharp Customer Incident Manager to join our Customer Operations team at efficy CRM. You'll be the person...