**Description:**

**Operational**

· Ensures that three quotations have been obtained for all items purchased.

· Provides the appropriate level of professional, courteous and caring service to other employees (internal customers) and other visitors to the division.

· Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst feeding back a prompt follow up.

· Maintains positive guest and colleague interactions with good working relationships.

**Administration**

· Maintains organised files of all pertinent audit records.

**Financial**

· Understands thoroughly Hyatt International objectives in Income Audit as to provide an effective auditing system for all hotel revenues and receipts.

· Provides a summary of the revenues required by the Accounting and Control Division...