Infrastructure Support Analyst

Requisition ID: 263092

Join a purpose driven winning team, committed to results, in an inclusive and high-performing culture.

Contributes to the overall success of the Global Network Operations Centre (GNOC) as part of the 24x7 shift team ensuring specific individual goals, plans, initiatives are executed / delivered in support of the team’s business strategies and objectives. Ensures all activities conducted are in compliance with governing regulations, internal policies and procedures.

**Is this role right for you? In this role, you will:**
• Champion a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
• As part of a 24x7 network operations, which runs on 12-hour rotational shifts and rotates during weekdays, weekends and during bank statutory holidays, the Infrastructure Support Analyst is expected to monitor, triage and action/escalate netw...