Position: Infrastructure Support Junior
Location: Xalapa, Veracruz
Work Model: On-Site
We are offering:
● Pay rate: $18K - $28K MXN Gross Monthly
● 100% Payroll
● Direct Hiring
● Law Benefits
● Enhaced Employee Benefits
● Relocation Bonus
Requirements:
Knowledge of IT infrastructure including:
· Computer and printer troubleshooting and deployment.
· Microsoft Windows (client) and basic understanding of Active Directory.
· Basic networking concepts (TCP/IP, LAN).
· Familiarity with internet connectivity and security concepts (VPN, antivirus).
· Exposure to virtualization or remote access tools (e.g., Citrix) is a plus. Familiarity with manufacturing environment.
· Knowledge of M365 administration, including Office suite, Exchange, Teams, SharePoint, and entra ID.
Key Responsabilities:
● Assist in the deployment and support of IT hardware and software, including PCs/laptops, printers, and mobile devices.
● Monitor ticket queries...