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Innovative People Operations Leader Driving Excellence in North America
Edelman
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toronto, Canada
Location
toronto
Posted
May 28, 2026
Commute
Local Area
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Job Description
Elevate People Operations for U.S. and Canada with a focus on innovation. Drive excellent employee experiences, governance, and service delivery through strong leadership and AI integration.
As the People Operations Leader, you will manage core functions supporting roughly 2,500 employees, ensuring consistency and compliance across all processes. This role requires engagement with various stakeholders to promote scalable solutions while continuously enhancing employee lifecycle touchpoints and team training in new technologies.
Key Responsibilities: β’ Oversee People Operations service delivery across regions β’ Ensure seamless onboarding and other employee transitions β’ Collaborate on AI-driven process improvements β’ Monitor performance metrics for ongoing improvements β’ Lead Workday and ServiceNow operations with excellence
Requirements: β’ 10+ years in People Operations, ideally with shared services β’ 5 years leading service delivery teams β’ Hands-on experien...
As the People Operations Leader, you will manage core functions supporting roughly 2,500 employees, ensuring consistency and compliance across all processes. This role requires engagement with various stakeholders to promote scalable solutions while continuously enhancing employee lifecycle touchpoints and team training in new technologies.
Key Responsibilities: β’ Oversee People Operations service delivery across regions β’ Ensure seamless onboarding and other employee transitions β’ Collaborate on AI-driven process improvements β’ Monitor performance metrics for ongoing improvements β’ Lead Workday and ServiceNow operations with excellence
Requirements: β’ 10+ years in People Operations, ideally with shared services β’ 5 years leading service delivery teams β’ Hands-on experien...