Who We Are HiredSupport is a premier USA-Based Business Process Outsourcing (BPO) company, transforming businesses since ****. We support global companies across industries—from fast-scaling startups and top-tier SaaS brands to eCommerce platforms and retail distributors. With a focus on exceptional service delivery, we provide live chat, phone support, sales, and back-office solutions that boost customer satisfaction, reduce costs, and grow our clients' businesses. About The Role This role is a remote role and requires fluent written and verbal English and Spanish. This role supports one of our clients: a U.S.-based distributor of professional salon products. You'll be the voice of their brand, handling inbound and outbound calls related to sales, promotions, and support calls from salon professionals and beauty retailers who order haircare products, styling tools, and salon-grade color lines. What You'll Be Doing: - Answer inbound phone calls, make outbound phone calls, emails, te...