The Branch Operations Manager works with the Branch Manager to organize, plan, and implement strategies in a Sherwin-Williams commercial paint store. This includes supporting all aspects of store operations, including customer service, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and training store staff and be responsible for contacting customers to generate sales leads.

Support business strategies to increase sales and optimize profitability

Ensure high levels of customers satisfaction through excellent service

Build and maintain knowledge of all products to ensure effective customer recommendations 

Build positive relationships with wholesale customers

Complete store administration

Ensure compliance with policies and procedures including safety, loss prevention, and security

Maintain outstanding store condition and visual merchandising standards, including promotional package...