Experience Aviva

Individually we are people, but together we are Aviva. Individually these are just words, but together they are our Values – Care, Commitment, Community, and Confidence.

The Opportunity

We’re looking for Healthcare Service Advisors to join our Healthcare Services team to ensure timely and equitable resolution of sophisticated Accident Benefit claims.

Are you a customer focused individual looking to take the next step in your career? Come join our team!

What you’ll do

• Interpret insurance contracts, resolve policy coverages, establish and adjust reserves in accordance with corporate guidelines
• To appropriately handle Accident Benefits claims according to individual authority, knowledge and expertise
• Acquire investigative reports, independent medical examination where appropriate, statements from insured's/witnesses and other specialists as required
• Educate customers and provid...