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Job Description
Job purpose We’re building a voice agent that calls people who are past due on bills, explains their situation, and negotiates a payment arrangement – in real time, without a human on the line.
It uses synthetic voice, behavioral science, and LLM-orchestrated decision logic to run conversations that actually work.
That’s the product.
It’s technical, ethically loaded, and genuinely hard to build well.
You’ll own the full lifecycle of that product: pre-sales conversations where you help a client understand what’s possible, discovery where you find the real job-to-be-done, and implementation where you build and ship it.
You’re not a PM who hands off to engineering.
You’re not an engineer who gets handed a spec.
You do both, and you’re accounta...