What are your contributions to the team?

• Monitor, update and communicate the entry into service skyline for all upcoming deliveries to upper management & internal stakeholders
• Maintain information accuracy in the SalesForce.com database
• Support various customer centric initiatives in line with internal support needs
• Communicate by email and/or by telephone, as required, with the Field Support teams to support customer requests
• Assist with the modification of various tools to support the process initiative
• Monitoring the consumption of contract related entitlements and commitments.
• Support the invoicing process of Pilot/Technical missions
• Process, audit and reconcile Field Support invoices related to customer satisfaction

How to thrive in this role?

• You are studying for a bachelor's degree in Busin...