Drive sales and enhance customer satisfaction as the Internet Business Development Coordinator at Plaza Nissan in Hamilton, ON. Apply your customer-focused mindset and communication skills effectively.
In this full-time position, you will manage inbound and outbound customer interactions, set appointments, and facilitate smooth communication across dealership departments. A strong technological aptitude is needed to utilize CRM systems effectively and contribute meaningfully to sales conversions.
Key Responsibilities:
• Manage customer inquiries through calls, emails, and chat
• Schedule and coordinate appointments with customers
• Direct qualified leads to relevant departments for follow-up
• Assist in arranging customer test drives or consultations
• Track customer interactions with CRM tools
Requirements:
• Experience in a customer service or sales role
• Strong communication skills with customers
• Proven ability to understand and meet customer need...