Step into an IT Analyst role focusing on operations at Legrand Power Bus Way in Mississauga, ON. Manage IT systems and collaborate with vendors to ensure top-notch operational support.
The IT Operations Analyst position involves day-to-day management of critical IT systems throughout Legrand's sites. Candidates will need to identify issues, provide frontline support, and lead initiatives for process improvement. Responsibilities include supporting hardware maintenance and documentation creation.
Key Responsibilities:
• Manage daily operational support for IT systems
• Act as first line of support for troubleshooting
• Collaborate with vendors for repairs and support
• Create documentation for processes and equipment
• Participate in workshops aimed at business improvement
Requirements:
• Bachelor’s degree in information systems or similar field
• 5 years of relevant IT experience with project oversight
• Proficient in PC device support and networking