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IT Application Support Specialist

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Troy Life & Fire Safety
📍 Owen Sound, Canada
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Location Owen Sound
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Posted March 14, 2026
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Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

This posting is for a current vacancy. Our hiring team is actively recruiting for this role and will look to onboard following the selection of the successful candidate.

Key Responsibilities:

  • Troubleshoot and resolve user issues, ensuring the smooth operation of ERP applications

  • Actively participate in the software development lifecycle

  • Review, categorize, assign, and complete incoming tickets

  • Application user account management; unlocking accounts, creating new user accounts, disabling user accounts, updating user application security permissions.

  • Gather requirements for improvements to applications

  • Periodic checks for application performance and data continuity

  • Participate in quality assurance testing and training sessions

  • Maintain solution articles and training documentation

  • Coordinate with other members of the IT team on tasks

  • Other related duties as a...

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    📍 Location Details

    🌆
    City
    Owen Sound
    🗺️
    Country
    Canada
    🚗
    Commute
    Local Area

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