Join the dynamic IT department at the City of Campbell River as a Client Support Analyst. Serve as the frontline technical support for essential IT services for city staff and the RCMP’s helpdesk.
This essential role focuses on troubleshooting hardware/software issues, managing helpdesk requests, and aiding in technology projects. You will be responsible for maintaining various applications including Microsoft Windows and Office Suite, delivering timely responses, and fostering customer satisfaction throughout the organization.
Key Responsibilities:
• Provide effective technical support to city staff and RCMP
• Resolve hardware, software, and connectivity challenges
• Manage and track helpdesk requests efficiently
• Support Microsoft Windows and Office applications
• Ensure customer-focused IT assistance in the workplace
Requirements:
• Minimum three years in IT Client Support
• Two-year diploma in Computer Sciences or related field
• CompTIA A+ Certifi...