Elevate your career as an IT Network Analyst with VC3, contributing remotely to critical network solutions for municipalities across North America. Expertise in networking is key in this full-time role.
In this position, you will be a vital part of our service delivery team, addressing intricate service requests and troubleshooting network issues. Your role will encompass managing various technologies, such as firewalls and VLANs, while adhering to our operational standards, ensuring our clients receive outstanding service every time.
Key Responsibilities:
• Address complex service requests and incidents
• Troubleshoot and resolve network issues efficiently
• Manage configurations for networking equipment
• Maintain accurate logs of technical tasks and client updates
• Engage in ongoing training and team collaboration
Requirements:
• 8+ years of networking experience required
• In-depth knowledge of VLANs, firewalls, and VPNs
• At least two industry-rec...