Join us in pioneering breakthroughs in healthcare.
For everyone.
Everywhere.
Sustainably.
Our inspiring and caring environment forms a global community that celebrates diversity and individuality.
We encourage you to step beyond your comfort zone, offering resources and flexibility to foster your professional and personal growth, all while valuing your unique contributions.
**Location: México**
**Your role**:
**Your expertise**:
- Support the Incident Management process to resolve Incidents - create, analyze, resolve and verify incidents.
- Oversee incidents backlog and define measures to reduce rising trends in backlogs
- Document root-causes, solutions and proactively create Knowledge Base articles for resolved or re-occuring incidents
- Effectively analyze, document, and independently resolve most technical issues.
- Accountability for Operations Security compliance
- Utilize problem-solving techniques and skills to manage c...