Drive IT strategy and customer success at Jolera as a Program Director. Your expertise in IT Service Management and sales will enhance client relationships and service delivery.

Reporting directly to the Senior Director, you'll be responsible for managing a portfolio of client accounts while serving as a Virtual CIO. With your 10+ years of IT experience, you will assist in strategic planning and growth within customer organizations, ensuring tailored technology solutions meet specific business needs.

Key Responsibilities: • Oversee technology planning with customer leadership • Ensure timely reporting and relationship management • Direct all aspects of customer agreements • Train and guide customers depending on their needs • Keep the CRM updated with accurate customer data

Requirements: • 10+ years in Information Technology • Dynamic communication and presentation skills • Proficient in MS Office and CRM tools • Strong negotiation and organizational abilitie...