Elevate your IT career as an IT Support Analyst with the Maples Group in Montreal. This role involves delivering top-notch desktop support and system administration locally and globally.
Join our vibrant IT team as an IT Support Analyst at the Maples Group. We seek a seasoned professional with expertise in technical support for our Montreal-based operations and beyond. Your role encompasses key responsibilities such as supporting staff, configuring devices, and improving business processes with innovative solutions.
Key Responsibilities:
• Provide technical support to local and global staff
• Install and maintain PCs, printers, and peripherals
• Conduct system administration for Windows domain and telephony
• Design functionalities and re-engineer business processes
• Assist in change management and stakeholder communication
Requirements:
• 3 years of IT support experience
• Proficiency with Maples Group technologies
• MCP certification preferred
• I...