Shape IT solutions as an IT Support Executive focused on automation and systems maintenance. This role specializes in helpdesk support, system setups, and developing business applications using Zoho.

You’ll act as the go-to person for troubleshooting IT issues, managing network connections, and ensuring data backups. Automating workflows and improving processes will be a key part of your responsibilities, as will maintaining IT documentation and internal policies.

Key Responsibilities:
• Provide comprehensive helpdesk support for users
• Install and manage IT systems and applications
• Resolve connectivity issues for LAN/WAN users
• Support Zoho applications and configurations
• Track IT assets and system licenses

Requirements:
• Experience providing technical support in IT
• Knowledge of Zoho applications and integrations
• Understanding of network systems and security protocols
• Ability to c...