Boost your career in technology with a paid IT Technical Support Internship at Leon's Group, located in North York, Toronto. This role is ideal for students looking to gain foundational IT skills through practical experience.
You will provide vital Tier 1 and 2 support, resolving issues related to OS, Hardware, and Applications for various team members. Designed for students enrolled in a related program, this 16-week, fully on-site internship will help you develop communication and technical documentation skills through structured mentorship.
Key Responsibilities:
• Offer Tier 1 and 2 support for IT issues
• Resolve OS, Hardware, and Application queries
• Assist with printer setup and configuration
• Document procedures and solutions for better support
• Actively learn and accept mentorship feedback
Requirements:
• Strong verbal and written communication abilities
• 0–2 years of experience in helpdesk support
• Understanding of Microsoft Windows and PC...