Job Title: IT Support Specialist (Desktop Support) – Onsite

Location: Montreal, Quebec, Canada

Experience: 3 to 5 Years

Role Summary

NearSource is seeking an IT Support Specialist to support enterprise digital workplace systems in an on-site environment. The role focuses on delivering reliable end‑user support, managing hardware and software environments, and ensuring operational stability across business‑critical systems.

Key Responsibilities

• Deliver onsite technical support for desktops, laptops, mobile devices, and peripherals across the organization.
• Execute installation, configuration, and troubleshooting of hardware and software environments, including Windows and macOS systems.
• Act as a liaison between IT and business units to manage user expectations and service delivery.
• Support infrastructure teams with server and network‑related tasks when on‑site assistance is required.