Be the backbone of technology support at Prenuvo as an IT Support Specialist II in Vancouver. This hybrid position is essential for ensuring seamless operations for all employees.
As an IT Support Specialist, you will deliver critical technical assistance and work closely with various teams to troubleshoot hardware, software, and enterprise cloud solutions. You are encouraged to implement automation methods to improve the efficiency of daily tasks. The role involves supporting both Windows and Mac systems while promoting cybersecurity best practices.
Key Responsibilities:
• Provide technical assistance for hardware and software issues
• Configure and maintain systems at our clinic locations
• Collaborate with stakeholders to resolve IT incidents
• Maintain documentation of IT-related processes
• Create scripts to automate support workflows
Requirements:
• At least 3 years in IT service delivery
• Expertise in computer hardware and networking
• Experienc...