Job Summary

The IT Team Leader is responsible for the overall leadership, coordination, and continuous improvement of DARTS’ information technology systems, applications, and planning infrastructure. This role ensures that technology solutions support organizational strategy, operational efficiency, and service delivery.

Reporting to the Operations Manager, the IT Team Leader provides direction, oversight, and support to the Applications Developer and Planning & Deployment Coordinator. The role integrates application development, transit scheduling systems, and IT infrastructure to ensure cohesive, reliable, and scalable technology operations.

The IT Team Leader works cross‑functionally with internal departments and external IT partners to plan, prioritize, and implement technology initiatives, while fostering a culture of innovation, accountability, and continuous learning. The role is also accountable for ensuring business continuity through effective con...