Empower users with technology as an IT Technician at iA Financial Group in Toronto. Provide on-site support and ensure a seamless IT experience for our Vancouver office daily.
This temporary position requires strong interpersonal skills and a commitment to customer service. You will assist users in person, troubleshoot issues, and provide technical support across various devices and applications. Collaborate with a dedicated team, and showcase your expertise in a people-focused environment.
Key Responsibilities:
• Welcome users at the IT service desk for immediate support
• Diagnose IT issues and follow up with users efficiently
• Handle requests through service management tools effectively
• Configure and maintain company workstations and mobile devices
• Set up audiovisual equipment for corporate events
Requirements:
• 2 to 5 years of IT support experience
• College diploma in IT or equivalent experience
• Strong knowledge of Windows and Mac environme...