Come and work with us. Do you want to contribute to an outstanding customer representative service?
Are you Italian fluent with strong communication skills? Looking to make your career in a multicultural environment? So we have the perfect opportunity for you! Your future project: join our Italian Customer Support team.
As a customer service specialist in this project, your daily responsibilities will include:
Respond efficiently and effectively to all customers’ enquiries within given timescales
Develop and maintain a full technical knowledge of the client’s products and services
Deal with all correspondence as requested/required
Accurately log all calls and in line with procedures
Responsibly maintain and update all job-related administrative forms
Be able to recognize when a problem/query should be transferred to another department or a more senior member of staff To succeed in the role, you will need to have:
Fluent level of Italian (C2)
Intermediate l...