Italian-Speaking Customer Support Agent
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Job Description
Italian-Speaking Customer Support Agent
Lisbon, Portugal | On-Site | Training Start: June 2
Are you a native-level Italian speaker (C2) with good English skills (B2+) looking to start or grow your international career in Portugal? Join a global customer experience company in Lisbon and work in an exciting multicultural environment.
Key Responsibilities
Assist customers via phone, email, and chat
Resolve account, service, and general support enquiries
Deliver professional and empathetic customer service
Follow quality and productivity targets
Requirements
Italian proficiency C2 (spoken & written)
English proficiency B2 minimum
Customer service experience is advantageous
Availability to relocate to Lisbon
EU passport or valid Portuguese work authorization