Mercier Consultancy is proud to offer an exciting and rewarding position for a dedicated Italian Speaking Customer Support Representative specializing in consumer electronics, based in the vibrant and culturally rich country of Greece. This role presents an excellent opportunity for individuals who are deeply passionate about the latest technology and enjoy working in a fast-paced, evolving sector. Candidates will have the chance to engage with customers directly, providing top-notch support and solutions while contributing to customer satisfaction and loyalty.

Key Responsibilities

• Provide expert customer support in Italian for consumer electronics products.
• Assist customers with product inquiries, troubleshooting, and technical support.
• Resolve customer complaints and issues promptly while ensuring high customer satisfaction.
• Maintain detailed records of customer interactions in the CRM system.
• Collaborate with technical tea...