Mercier Consultancy is thrilled to announce an exciting opportunity for an Italian Speaking Remote Support Specialist to work in Greece with paid relocation! If you are fluent in Italian and looking for a unique experience in a vibrant country while providing exceptional support to our clients, this position is perfect for you!

As an Italian Speaking Remote Support Specialist, you will be at the forefront of customer service, assisting our Italian-speaking clients with their inquiries, troubleshooting technical issues, and guiding them through our services. This role allows you to immerse yourself in the Greek culture while making a meaningful impact on client satisfaction.

Responsibilities

• Offer remote support to Italian-speaking clients via phone, email, and chat
• Diagnose and troubleshoot technical issues, ensuring timely resolutions
• Maintain detailed documentation of client interactions and support cases in our CRM
• Educate clie...