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Italian speaking Team Leader - Budapest, Hungary

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Sitel
📍 Budapest, Hungary
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Location Budapest
📅
Posted June 07, 2026
🚗
Commute Local Area
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Local Opportunity Near You!

This job is in your area. Enjoy a short commute and work close to home.

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Job Description

Come and work with us.

We are looking for a talented and accomplished Italian Team Leader to be responsible for supervising an assigned team to meet or exceed client /corporate goals, and for coaching and motivating advisors by providing the skills and knowledge to perform their job.

As a Team Leader in this project, your daily responsibilities will include:

  • Apply a process of continuous review and proactive management of absenteeism and attrition for all Advisors in the team, ensuring return to work and exit interviews are completed.

  • Continually review and monitor the work performance of all Advisors against agreed KPIs, instigating appropriate corrective action, and using performance management tools, to manage any shortfall.

  • Undertake formal quarterly performance reviews and 1:1 monthly meetings with each Advisor, ensuring objectives are continuously reviewed and linked to business KPIs.

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    📍 Location Details

    🌆
    City
    Budapest
    🗺️
    Country
    Hungary
    🚗
    Commute
    Local Area

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