Italian Speaking Technical Support Specialist

Introduction

Are you an Italian speaker with a knack for technical troubleshooting and digital support? We are seeking a Italian Speaking Technical Support Specialist to join our growing remote workforce in Greece. In this role, you will assist Italian users with specialized software applications, electronics, or billing-related tech support.

Responsibilities

• Provide first-class technical support to Italian-speaking customers via telephone, email, and live web chat.
• Guide customers through system navigation, technical setups, and subscription management.
• Perform logical diagnostics on reported technical glitches or payment gateway queries.
• Escalated unresolved issues to high-level technical teams efficiently.

Requirements

• Native or near-native fluency in Italian (written and spoken) and professional English profici...