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ITSM Audit Senior Manager Role in Toronto

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Scotiabank
πŸ“ toronto, Canada
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Location toronto
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Posted June 02, 2026
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Commute Local Area
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Job Description

Pursue a leadership role as the Senior Manager of ITSM Audit in Toronto, Ontario. Oversee audit delivery across multiple ITSM domains, ensuring effective regulatory compliance and remediation processes.

In this position with a focus on IT Service Management, you'll manage end-to-end delivery of audits and regulatory issues while demonstrating excellence in program governance. Your role combines execution oversight, issue resolution, and the maintenance of a robust audit status across Incident, Problem, Change, Configuration Management Database (CMDB), Release, and IT Asset Management (ITAM).

Key Responsibilities:
β€’ Own integrated ITSM audit delivery portfolio
β€’ Manage issues from MAP creation to closure
β€’ Maintain audit defensible views of issue status
β€’ Partner with stakeholders to translate audit findings
β€’ Prepare exec-ready status reporting and presentations

Requirements:
β€’ Bachelor’s degree in business or r...

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πŸ“ Location Details

πŸŒ†
City
toronto
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Country
Canada
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Commute
Local Area

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