IVR Developer (Mississauga)

Envision Technology Solutions

Job link: kitjob.ca/job/2n8xhf

• 4+ years of experience in DTMF IVR application development in Cisco CVP (Contact Center). Cisco Call Studio / Cisco CVP, VXML Server, CVP Custom Elements (Java), Call Studio GUI, Apache Tomcat.
• Knowledge of UCCE / ICM (Integration of CVP IVR Applications with UCCE Routing Scripts, DNIS, Queuing to Skill group, CTI Variables, Finesse Agent Desktop), Cyara.