Job Description

We are looking for aJava IVR Application Developerto join our voice/contact center engineering team and help develop, support, and continuously improve cloud-based IVR applications.The Developer willwork with project teams, third-party suppliers, internal IT teams, and business partners to develop, support, and improve voice contact center systems. The role requires a strong understanding of IVR platforms, solid troubleshooting skills, and effective communication with stakeholders at all levels.

In this role, you will develop and maintain cloud-based, stateful IVR applications aligned with business and technical requirements. Responsibilities include hands-on development, collaboration with project managers, application configuration using SQL, and implementing operational improvements to deliver a reliable, high-quality IVR experience for millions of customers.

Responsibilities:

• Design, develop, and maintain IVR app...