Kickstart your career in hospitality as a Spa Reservations Agent at Fairmont Banff Springs. Work in a stunning alpine environment while mastering reservations and client interactions.
Our Spa Reservations team is seeking a motivated individual with a passion for customer service and a commitment to excellence. This position requires strong analytical and organizational skills while engaging positively with guests. You’ll collaborate with Spa sales and reception to ensure seamless operations and help guests enjoy our exceptional Spa services.
Key Responsibilities:
• Provide friendly and engaging service managing Spa reservations
• Audit and produce daily reports for accuracy
• Work closely with Spa Sales and leadership teams
• Assist guests in their treatment selections and retail purchases
• Support daily Spa operations and assist as required
Requirements:
• Prior experience in reservations or sales is an advantage
• Familiarity with Opera Property Manager...